Terms

PRICES
All amounts are in Danish Kroner and are incl. Danish VAT of 25%. 

PAYMENT
Drud´s Coveralls IVS accepts payment with Dankort/VISA-Dankort, Visa and Mastercard. Payment is deducted from your account when the item is shipped. Drud´s Coveralls uses an authorized payment server that encrypts all your card information with the SSL(Secure Socket Layer) protocol. This means that unauthorized persons will not be able to read your account number or other information during transactions. 

ORDER CONFIRMATION
All orders are confirmed automatically (via email)

DELIVERY
Drud´s Coveralls IVS sends the orders via PostNord. Orders are packed and shipped within 3 working days. 

DELIVERY
Free delivery in Denmark. For delivery outside Denmark you will be charged between 150 dkr and 500 dkr depending on your homeland. Check it out here.

DEFECT ITEMS
Items will be accepted if the goods are sold and delivered with defects that appears, within a period of 2 years, according to the consumer protection rules. The defect items must be due to material or manufacturing defects. The policy for returning defect items does not apply to errors or damage caused by improper handling of the product. 

RETURN POLICY
Items purchased on Drud´s Coveralls can be returned within 14 days of purchase. The 14 days start on the date when the customer receives the item. The delivery cost of returning the item will be the customer´s responsibility. Please report to Drud´s Coveralls IVS no later than 14 days after the purchase. The item must be returned no later than 14 days after the buyer has reported the return. 

If you have questions, please call +45 20620498. If you want to return an item, send an email to birgitte@druds.dk. Please state clearly that you want to return an item. The product must be returned in original packaging.   

Items must be returned to the following address:
Druds Coveralls 
Birgitte Drud
Rentemestervej 31 3.th
2400 København NV

Enclose the invoice or a copy of the invoice. Costs for returning items are the customer´s responsibility. For exchanges Drud´s Coveralls IVS will pay the shipping costs. 
Drud´s Coveralls does not receive packages on cash-on-delivery basis. 

REFUNDS
For refunds please state your banking information so Drud´s Coveralls IVS can refund the amount to you. Drud´s Coveralls IVS will refund the amount as soon as we have received the item and checked that the state of the item complies with the return policy. 

PRODUCT CONDITION FOR RETURNED ITEMS
You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the characteristics of the product and how it works. In other words - the buyer is allowed to try on the item as in any physical shop. 

If the item has been tried on in any other way, Drud´s Coveralls IVS considers the item as used. This means that the buyer, when returning the item, will only be refunded in part or not at all, depending on the commercial value of the product. In order to have the entire purchase amount refunded, the buyer can try on the item the same way as in a physical store. You can try it on, but you cannot use it. 

LIMITATION OF LIABILITY
The limitation of liability is subject to price increases, tax changes, currency changes, sold out/unavailable products and typographical errors. 

COMPLAINTS
A complaint about a product purchase from Drud´s Coveralls IVS can be submitted to the Competition and Consumer Authority: Konkurrence- og Forbrugerstyrelsens 
Center for Klageløsning
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk